Teleperformance Company to Invest $117,000, Create 120 New Jobs
NASHVILLETennessee Gov. Bill Haslam and Economic and Community Development Commissioner Bill Hagerty announced today that U.S. Solutions Group, Inc., a Teleperformance company, will expand its operations at 2536 West State Street in Bristol, Tenn. The expansion includes a $117,000 investment and the creation of 128 new jobs.
I want to thank U.S. Solutions Group, Inc. for their continued investment and the new jobs they will create for Tennesseans, Haslam said. U.S. Solutions Group is expanding less than a year after locating to Sullivan County, and todays announcement helps us in our goal toward becoming the No. 1 location in the Southeast for high quality jobs.
When existing companies choose to reinvest and expand in Tennessee, it reinforces Tennessees strengths in comparison to other states in the Southeast and reflects highly on our business-friendly environment, low tax rates and high quality workforce, Hagerty said. I congratulate U.S. Solutions Group, Inc. on their success and look forward to their continued presence in Tennessee.
In October 2012, U.S. Solutions Group, Inc. opened its first call center in Tennessee, investing $4.1 million and creating 548 jobs. Due to the growth of its client base and higher than expected call volumes, U.S. Solutions Group, Inc. will hire 120 new employees over the next two months.
It has been such an exciting time for our company since we joined Teleperformance in 2010. We have not only moved to a new site and new location in Bristol, Tenn. but are now in a position to continue to grow and create jobs for the community, U.S. Solutions Group, Inc. Director of Operations Sean Cook said. Over the next two months we will be hiring over 120 employees to meet our clients increased volume and are looking forward to additional growth through the end of the year as we hit the peak season for our clients.
About U.S. Solutions Group, Inc.
U.S. Solutions Group, Inc. was established in 2001 in response to the demand from leading corporations for high quality, customized outsourced services. The company provides customized, complex integrated call center based solutions for its clients. Services include inbound toll free customer care, billing support, national hotlines, web inquiry support, technical support and professional contact management services. All service solutions are provided at the company's state-of-the-art facilities by highly qualified personnel and client-interfacing technology platforms. In April 2010, U.S. Solutions Group, Inc. was acquired by Teleperformance, the No. 1 global contact center provider with 270 facilities in 46 countries. Teleperformance has been providing Worldwide Customer Experiences since 1978.
About the Tennessee Department of Economic and Community Development
The Tennessee Department of Economic and Community Developments mission is to develop strategies, which help make Tennessee the No. 1 location in the Southeast for high quality jobs. The department seeks to attract new corporate investment in Tennessee and works with Tennessee companies to facilitate expansion and economic growth. Find us on the web: www.tn.gov/ecd. Follow us on Twitter: @tnecd. Like us on Facebook: facebook.com/tnecd.