DENVER and CINCINNATI - StoneRiver, Inc., the trusted insurance technology partner with solutions across multiple lines of business, and Cincom Systems, a world-wide software provider, today announced a cooperative marketing and technical alliance. The alliance will allow the two companies to jointly market and deliver a comprehensive solution that provides a seamless integration between StoneRivers Stream Suite and Cincoms Eloquence customer communications application. The integration will allow insurers using StoneRivers P &C all-lines Stream Suite to simplify the development, production and delivery of complex customer communications across print and electronic channels via a direct connection between Stream Suite data and Eloquences communication engine.
Cincom Eloquence will offer tremendous value to the entire Stream Suite, especially Stream Claims. For superior customer experiences, its essential to have a comprehensive solution that not only helps manage every aspect of the claims process but also provides timely, relevant and accurate communications throughout the cycle, and thats exactly what the integration of StoneRiver Stream and Cincom Eloquence will offer, says Gary Anderson, President and CEO of StoneRiver, Inc.
Many insurers are seeking the two major benefits that this partnership provides: enhancing customer communications during the critical claims lifecycle, and streamlining the integration between core systems and customer communications management systems, says Deb Smallwood, Founder of Strategy Meets Action (SMA). Insurers planning to upgrade their claims environment in this age of the customer experience would do well to consider the StoneRiver/Cincom integrated solution.
The integration of StoneRiver Stream with Cincom Eloquence will enable insurers to experience these best-in-class applications like never before, states Lori Gelter, Program Director for Cincom. The StoneRiver and Cincom teams will work hand-in-hand to deliver a robust, out of the box integration that eliminates the concern that most insurers have with other software providers who offer loosely-coupled integrations with a variety of vendors. This partnership is based on two organizations with high-quality, specialized products that are working together to deliver an end-to-end claims management and customer communication solution.
About StoneRiver, Inc.
StoneRiver delivers the industrys widest range of technology solutions and services to insurance carriers, agents and broker-dealers. This versatile product group encompasses front-office, policy, claim, rating, underwriting, billing and reinsurance solutions for all major business lines. Hundreds of companies rely on StoneRiver software and processing solutions to achieve a competitive edge. StoneRiver promotes client success by streamlining complex business processes. Visitstoneriver.com for more information.
Since 1968, Cincom has helped thousands of clients worldwide by solving complex business problems with its software and services. For more information about Cincoms products and services, contact Cincom at 1-800-2CINCOM (USA only), send an email to email@example.com or visit the companys website at http://www.cincom.com.